Return Policy

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This Return Policy outlines the terms and conditions for returning products purchased from Inventorybest. Please read this policy carefully before making a purchase.

Return Period

You have 30 days from the date of delivery to initiate a return request. Returns must be initiated within this period to be eligible for a refund or exchange.

The return period begins on the date you receive the item and ends 30 days later. To be eligible for a return, you must contact us within this timeframe to receive a return authorization.

Return Conditions

To be eligible for a return, items must meet the following conditions:

• Items must be in their original condition, unused, and unaltered
• All original packaging, tags, and documentation must be included
• Items must not show signs of wear, damage, or use beyond normal inspection
• Custom or personalized items may not be eligible for return unless defective
• Items must be returned in the same condition as when received

We reserve the right to refuse returns that do not meet these conditions. Items that are damaged, altered, or missing components may be subject to a restocking fee or may not be eligible for return.

Cost of Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error in your order. In cases where the item is defective or we sent the wrong item, we will cover the return shipping costs.

We recommend using a trackable shipping method and purchasing shipping insurance for valuable items. We are not responsible for items lost or damaged during return shipping.

Original shipping costs are non-refundable unless the return is due to our error or a defective product.

Return Process

To initiate a return, please follow these steps:

1. Contact us within 30 days of delivery to request a return authorization
2. Provide your order number and reason for return
3. Wait for return authorization and instructions
4. Package the item securely in its original packaging
5. Ship the item to the address provided in the return authorization
6. Keep your return shipping receipt until the return is processed

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return. If approved, your refund will be processed within 10 business days.

Non-Returnable Items

The following items are not eligible for return:

• Custom or personalized furniture pieces made to your specifications
• Items that have been altered, modified, or damaged by the customer
• Items returned more than 30 days after delivery
• Items without original packaging or documentation
• Items that have been used beyond normal inspection
• Gift cards or promotional items (unless required by law)

General Legal Requirements

This return policy complies with applicable consumer protection laws. If you are located in a jurisdiction that provides additional return rights, those rights are in addition to the terms outlined in this policy.

For customers in California, you have the right to cancel your order within 30 days of delivery for a full refund, subject to the return conditions outlined above.

If you believe you are entitled to additional rights under local consumer protection laws, please contact us to discuss your situation.

Order Cancellation Policy

You may cancel your order before it ships without penalty. Once an order has been shipped, it is subject to our standard return policy.

For custom orders, cancellation may be subject to fees if work has already begun. We will notify you of any cancellation fees before processing your cancellation request.

To cancel an order, please contact us as soon as possible with your order number. We will process your cancellation and issue a refund if applicable.

Refund Procedure

Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider:

• Credit card refunds: 5-10 business days
• Debit card refunds: 5-10 business days
• PayPal refunds: 3-5 business days
• Other payment methods: Processing times may vary

You will receive an email confirmation once your refund has been processed. If you do not receive your refund within the expected timeframe, please contact us.

Refunds will be for the purchase price of the item only. Original shipping costs are non-refundable unless the return is due to our error or a defective product.

Contact Information

For questions about returns, cancellations, or refunds, please contact us:

Inventorybest
222 E Bullard Ave
Fresno, CA 93710, United States
Phone: +1 559 440 9045
Email: hello@inventorybest.world

When contacting us about a return, please include your order number and a detailed description of the issue or reason for return.